Frequently Asked Questions

Here at Smiles on Main, your safety has always been our top priority. In light of the COVID-19 pandemic, we have adopted additional policies to keep you and our team safe. Each team member at Smiles On Main is screened daily for symptoms and wears a mask at all times while in the office. You may notice during your visit that our staff is now using face shields and washable gowns that are changed between every patient. This is in addition to the PPE (Protective Personal Equipment) that we have already been using to prevent the spread of infectious diseases. Medical grade air purifiers capable of filtering viral particles are placed throughout the office and are cleaning the air 2.5x every 15 minutes. Our post-treatment cleaning procedures have always met or exceeded OSHA standards. You can rest assured that careful disinfection and sterilization techniques have always been, and will continue to be, standard practice in our office. In an effort to facilitate social distancing and minimize contact with other patients, incoming patients are now asked to remain in their cars until they can be properly screened and are brought directly to a treatment room by their provider. We have added state-of-the-art technology to make our check-in and check-out processes as hands-free as possible. Digital copies of all forms, treatment, and payment plans can be filled out through our convenient app (Modento) on your device, or on one of our tablets that are disinfected after every use. If assistance is needed with this new technology, one of our team members is happy to help! It is our duty and pleasure to do our part to keep you and your family safe during these times. Please feel free to reach out directly if you have any questions or concerns.